PreProd - High error rate towards BankID - INC-4355

Incident Report for BankID PreProd

Postmortem

Software issue caused incident.

Incident Start Time : 29-03-2025 16:12 CET

Incident End Time : 31-03-2025 10:11 CET

Posted Apr 01, 2025 - 13:41 CEST

Resolved

This incident has been resolved.
Posted Mar 31, 2025 - 10:41 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2025 - 10:28 CEST

Update

The issue has been identified and a fix is being implemented.
Posted Mar 31, 2025 - 10:17 CEST

Update

The issue has been identified and a fix is being implemented.
Posted Mar 31, 2025 - 09:49 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 31, 2025 - 09:20 CEST

Update

We are currently investigating the issue.
Posted Mar 31, 2025 - 09:17 CEST

Update

We are currently investigating the issue.
Posted Mar 31, 2025 - 08:45 CEST

Investigating

We are currently investigating the issue.
Posted Mar 31, 2025 - 08:12 CEST
This incident affected: BankID Signing.
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